password Self Service(PSS)
What's Password Self-Service?
- DataNub Password Self-Service is a convenient feature that allows users to manage their own passwords without needing to contact the help desk
- If you’ve forgotten your password or triggered an intruder lockout, PSS enables you to authenticate with an alternate factor and resolve the issue independently.
- This self-service approach helps organizations reduce costs and free up resources for other critical tasks.
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Why Password Self-Service?
- Password self-service streamlines password management, improves security, and benefits both users and IT teams. Organizations should consider implementing it as part of their cybersecurity strategy Why Password Self-Service?
Features of DataNub Password Self-service
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User Authentication:
Verification Methods: PSS allows users to verify their identity using various methods such as security questions, SMS codes, or email confirmation.
Multi-Factor Authentication (MFA): Enhance security by integrating MFA into the authentication process. -
Password Reset:
Self-Service Reset: Users can initiate password resets without IT intervention.
Secure Workflow: Guided steps for changing passwords securely. -
Account Unlock:
Unlocking Locked Accounts: PSS enables users to unlock their accounts independently.
Temporary Lockout: Prevent brute-force attacks by temporarily locking out accounts after multiple failed login attempts -
Cost Savings:
Lower Operational Costs: Reduced helpdesk workload translates to cost savings.
Efficient Processes: Streamlined password management minimizes manual interventions. -
No Administrator or Help Desk Involvement
SSPR eliminates the dependency on administrators or help desk personnel for password-related issues. This reduces the volume of help desk calls and enhances overall productivity. -
Problem Resolution Anytime, Anywhere
SSPR is available 24/7 via desktop or mobile devices. Users can regain access to their accounts regardless of the time of day.
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